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Originally Posted by ninikins
they couldn't tell me much in the shop when I asked.
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I hate when that happens. I mean, I know they can't expect all their salespeople to be experts on everything, but I think stores should expect their employees to have some level of ability with what they're selling. I think it would be nice if employees specialized in certain departments, so the computer salesperson could tell you everything about the computers available for sale. He wouldn't be expected to know about the cell phones, so could the focus on being helpful in his specific area.
What makes me most frustrated is when I realize I know more than the salesperson about a particular thing. I don't consider myself a tech buff, but a lot of this stuff isn't difficult to learn.