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etali · 03-05-2007, 10:36 PM

Perhaps the shop didn't want to say because a definitive answer isn't that easy to give without explaining how it was arrived at. If they said a low number of songs, some smart alec would contradict them and say 'But you can compress the songs down to a lot smaller and through headphones you wouldn't hear the difference', and if they give the answer assuming the songs were compressed, then the customer may return a few days later and try to get a refund because they can't fit that many songs on.

I used to work in tech support, and you can't win - people always want to contradict you, even when they don't understand the issue at hand.

03-05-2007, 10:36 PM	#9 (permalink)
etali Junior Member Join Date: Mar 2007 Posts: 10	Re: How many tracks (roughly)? Perhaps the shop didn't want to say because a definitive answer isn't that easy to give without explaining how it was arrived at. If they said a low number of songs, some smart alec would contradict them and say 'But you can compress the songs down to a lot smaller and through headphones you wouldn't hear the difference', and if they give the answer assuming the songs were compressed, then the customer may return a few days later and try to get a refund because they can't fit that many songs on. I used to work in tech support, and you can't win - people always want to contradict you, even when they don't understand the issue at hand.